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Outbound support calls

Customer follow up

Product support

Carrying out surveys

Telesales

Voice Support

Inbound call center support.

Answering customer queries on behalf of the client.

Mobile Payments

Transactional Alerts

Mobile /Payments Aggregation

Mobile Banking

Bulk SMS

ICT Solutions

Custom ICT Solutions

Web Applications

Mobile Applications

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A Warm Welcome!

Service Cops is a business and innovative company, started to support the community and Uganda as well.
They offer different business support ranging from Call center, Voice support, Mombile Payments and others!

Services


Business Process Outsourcing (BPO) & ICT Solutions

Voice BPO


Inbound

Inbound call center support team.
Out bound call center activies e.g customer follow up, surverys et al


ICT Solutions


Ict solution

Mobile Payment Platfoms, Transactional alerts, Core Banking


Non Voice BPO


no voice

These include online and offline data entry, web research, data processing and document management etc


Partners


finca finca
finca finca
finca finca
finca finca

About Us



Vision

To be the preferred ICT and Business Process Outsourcing (BPO) solutions provider and an employer of choice in Africa serving local, regional and global markets.

Core Values

Innovation,
People,
Team work,
Quality Assurance and Fun

Mission

To maximize value for our customers, employees, shareholders and the communities we operate in. We shall achieve our mission by:
1. Offering stellar, innovative ICT and Business Processes outsourcing solutions to our customers
2. Providing a good and gender conscious working environment for our staff, investing in their growth
3. Providing employment especially for the youth from the communities we operate in!

Quality policy


Service Cops Ltd is a Financial Technology (“FinTech”) and Business Processes Outsourcing (BPO) company.
The scope of our operations is the development of proprietary financial platforms and outsourcing of business processes, with a regional presence in East Africa.
In order to provide quality products & services, Service Cops Ltd has established, maintains and continually improves a Quality Management System in accordance with the requirements of ISO 9001:2015.
The Management of Service Cops Ltd is committed to provision of products and services that consistently meet and exceed applicable requirements; of our customers, regulators and any other interested parties as per our Quality Management System (QMS).
To ensure excellence, we continually improve our products and services by setting quality objectives that are periodically reviewed together with the entire Quality Management System. The output of these reviews forms a basis for our Corrective & Preventive Action Plan.
Our Quality commitments have been documented and are communicated throughout the organization and to all interested parties. This is done through the communication channels available to the company.

Information Security Policy


Service Cops Ltd, is a Financial Technology (“FinTech”) and Business Processes Outsourcing (BPO) company that is involved in the development of proprietary financial platforms and outsourcing of business processes, with a regional presence in Africa.
To assure our stakeholders of our commitment to Information Security, Service Cops Ltd has established, maintains and continually improves an Information Security Management System in accordance with the requirements of ISO 27001:2013.
Service Cops is committed to preserving the confidentiality, integrity and availability of all the physical and electronic information assets throughout the scope of our organization’s operations and interfaces in order to preserve our competitive edge, commercial image and profitability; ensure legal, regulatory and contractual compliance; and generally comply with applicable requirements of our stakeholders.
Information and information security requirements will continue to be aligned with SERVICE COPS’ goals and the ISMS is intended to be an enabling mechanism for information sharing, for electronic operations, and for reducing information-related risks to acceptable levels.
To continually improve our Information Security Management System, we set Information security objectives, and periodically review them at predetermined intervals or whenever need arises. The output of these reviews generate corrective and preventive actions that feed into our Information Risk Treatment Plan.
Our Information Security commitments have been documented and are communicated throughout the organization and to all interested parties. This is done through the communication channels available to the company.

PRIVACY LEGAL STATEMENT


We regard your privacy as important. Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest. This information will be provided to other companies within SERVICE COPS LIMITED’s group for this purpose. By providing us with your information you consent to us processing it for this purpose. We will not pass it on to any third party outside SERVICE COPS LIMITED group.
SERVICE COPS LIMITED site does not automatically capture or store personal information, other than information that is automatically logged about visitors and which is used to produce statistics about the use of the site. The following types of information are automatically collected and stored about any visit:
• The Internet domain and Internet Protocol (IP) address from which you access the site;
• The type of Internet browser and the operating system of the computer you use to access the site;
• The date and time you visit the site;
• The pages you visit on the site;
• If you linked to our site from another website, the address of that website;
• If you linked to the site from a search engine, the address of that search engine and the search term you used.
This information is collected by our web server and is only used for system administration and to provide statistics which we use to evaluate use of our site.
We do not use cookies for collecting user information from the home page of the site but these cookies do not collect any personal information.

Our Products



SchoolPay

Making school fees payment convinent

visit us: www.schoolpay.co.ug


Sasula

Making business management convinient

visit us: www.sasula.co.ug

Contact Us