Who We Are
We are an ISO 9001:2015 Certified Information Communication Technology and Business Processes Outsourcing (ICT/BPO) firm.
Our mission is to maximize value for our customers, employees, shareholders and communities we operate in.
To the be the leading and preferred financial technology and outsourcing partner creating opportunities across the world
Providing Best Business Solution For
Growing Your Business
We Have 10 Years Practical Experience
Service Cops Limited was incorporated in 2009 and has since celebrated its 10-year anniversary. It has since grown to be one of the Leading Financial Technology and Outsourcing Companies and has expanded into new regional markets; Rwanda, Kenya, Tanzania, Ethiopia and Zambia. The company employs in excess of 80 staff and has developed and delivered a unique stack of innovative technology platforms, products and solutions that are solving real world problems.
Service Cops recognizes the need for strategic alignment of systems to ensure business continuity and continually enhancing customer value. In 2016, Service Cops developed and has since been running a Quality Management System (QMS) that complies and is certified to ISO 9001:2015Quality standard. This framework enables us to assess our systems, identify our shortfalls and develop the necessary improvements to ensure a continued service improvement to our customers.
In addition, Service Cops is conscious of its operational environment and that of its stakeholders and as such continually performs a risk assessment. Out of this, Service Cops has since established an Information Security Management system (ISMS) that complies with the ISO 27001 framework. We ensure that our that partners and stakeholders’ information is secure with us.
We pride ourselves in creating value for our partners through our proprietary Financial Technology Platforms. Enterprise Technology solutions and through our unique business processes outsourcing solutions. Our technology and Outsourcing solutions serve the Banking & Financial Services Industry, Education Industry, Telecommunication Industry, Public Sector, Trade and commerce and Civil Society.
Quality Assurance is our commitment to the customers we serve. We believe in excellency in whatever we do..
We recognise that our business thrives when we operate as a team. We acknowledge that a strong team of average individuals is better that a set
We believe in creating a fun, friendly and creative work environment for our staff.
We live on the edge; we challenge the status quo by coming up with new solutions to solve current world challenges. This keeps us a head of the pack
Our true belief is that people are our biggest resource that operates our other resources to generate value for our company. We shall invest in
|COUNTRY||EAST AFRICA(Uganda, Rwanda, Kenya, Burundi, Tanzania)||ZAMBIA|
|PARTNER||Neptune Software||Prudential||Stanbic Bank||PEAS||Pearl Systems|
|Micro Pay||Straight Talk||Trac FM||UNCDF||AIRTEL|
|Visiion fund||Wazalendo||M-sente||Post Bank||MTN|
|MTN(Uganda, Rwanda)||Cairo Bank||Tropical Bank||Bank of Africa||ZAMTEL|
|Cogebank||Pride MFI||DFCU Bank||Sanlam||Atlas Mara|
|AIRTEL(Uganda)||Housing Finace Bank||FINCA||NEON Inc|
|Centenary Bank||Equity Bank||Payway||Liberty|