Service Cops Ltd

When Innovation Matters

Service Cops Limited has appointed new hands to the Board, a talented team of professionals with a regional and international experience.


Service Cops Limited
Plot 1-3 Coral Crescent Lower Kololo Terrace
P.O BOX 6033 Kampala – Uganda

Service Cops Announces the Appointment of Four (4) New Board Members

Service Cops Limited is one of the leading Financial Technology and Outsourcing firms with headquarters in Uganda with subsidiaries in Rwanda, Ethiopia Zambia, Kenya and Tanzania. In partnership with over 17 commercial banks, 6 Mobile Network Operators as well as several switching and payment aggregation companies in East, Central and Southern Africa, Service Cops provides a stack of solutions and services that serves over 3M customers per month. In order to operate and deliver its services to the best of International standards, Service Cops acquired ISO 9001:2015 and ISO: 27001:2013 for Quality Management and Information Security respectively.

Effective November 1st, 2020, Service Cops appointed four (4) new directors to the Board bringing the total board members to seven (7). The new board members bring a wealth of experience in best corporate governance practices, leadership, global technology practices and finance. This formidable team shall provide stewardship and develop the right strategy to keep the company on its growth trajectory.


Joseph Ogonda Murabula

Joseph Murabula, a Kenyan national, has over 20 years’ experience in financial services. He holds a masters degree in Finance and Financial Law from the University of London, is a Certified Public Accountant of Kenya (CPA (K), a Certified Public Secretary of Kenya (CPS (K), a Certified Expert in Climate and Renewable Energy Finance and a Member of the Institute of Certified Public Accountants of Kenya. He is an astute business leader with experience in Investment banking, development finance and fundraising.

Joseph is presently the Chief Executive Officer of the Kenya Innovative Finance Facility for Water (KIFFWA) – a co-developer of water initiatives in Kenya backed by the Government of the Netherlands.

Previously, Joseph has been Principal and Head of Project Finance at GreyRock Partners Advisors Ltd, Associate Director and Head of Project Finance at Equity Investment Bank, Principal Investment officer – East African Development Bank, Consultant with the PTA Bank ( now Trade and Development Bank) and a Senior Associate at Deloitte Consulting Ltd.

Joseph was a Founding Steering Committee Member of the Regional Collaboration Centre for the Clean Development Mechanism (RCC -Kampala) – a collaboration between the United Nations Framework Convention on Climate Change (UNFCCC) and the East African Development Bank. RCC – Kampala promotes clean development mechanisms in Anglophone Africa.


Peter Khisa Wakholi

Peter Khisa Wakholi a Ugandan National holds a PhD in Information Sciences from University of Bergen, Norway.  Peter is also a senior lecturer at the School of Computing and Informatics Technology, Makerere University, He is an entrepreneur in technology and brings the flavor of research in technology solutions development and business. Peter currently runs Omnitech, a bespoke software development business and is highly experienced in software system analysis and related project management and pioneered a software incubation program that was supported by Rockefeller foundation training over 200 fresh graduates in software projects and business incubation.

Peter has supported international agencies in implementing Business Process Management Methodologies for organizations like UNICEF Uganda and Mozambique, SNV Netherlands, Danish Refugee Council and Lifeline International. He has over 15 years implementing information systems for a number of government and non-governmental international organizations in Uganda, Kenya, Rwanda, Malawi, Mozambique and South Sudan. He has been a member of the World Health Organization Technical Expert Group (TEG) that oversees work in the improvement of data quality and strengthening of country systems. Peter is also an Advisory board member for several organizations with focus on health informatics and data quality strengthening.


Arthur Rutaroh

Arthur Rutaroh, a Ugandan National and a shareholder, holds a Master of Arts degree in Development Studies, with various relevant certifications and diplomas. He is an expert in knowledge management and communication. He brings a wealth of experience in communication and media, developing and leading collaborations, learning and adapting programs among various stakeholders in international development and business contexts. Arthur wields an experience of over 15 years that includes (3) years in designing knowledge management e-health and data management solutions in health care delivery, four (4) years as Program Manager for Research, Information Advocacy and Knowledge Management at East, Central and Southern Africa Health Community (ECSA-HC) where he was supporting 9 countries in communication and knowledge management. He has an additional four (4) years serving as Program Officer, Health Economics Capacity Building Program at the Ministry of Health. Three (3) years as a visiting lecturer at Mbarara University of Science and Technology. Arthur currently serves on the Executive Committee of the African Health Economics and Policy Association (AfHEA), has mobilized and coordinated various stakeholder technical working groups, networks and associations and has been involved in multiple international research programs.