About us
Who We Are
Service Cops is an ISO 9001:2015 and ISO/IEC 27001:2022; a certified company for Quality and Information Security Management respectively. The company is involved in providing Financial Technology, Bespoke proprietary Enterprise plat form and Business Process Outsourcing solutions to a range of industry verticals in Uganda and beyond.
Service Cops partners with over 12,000 education institutions, 18 commercial banks, 5 major and a number of payment aggregators in Africa to extend its service touch points to over 30 channels provide school fees collections. Our platform boasts of over 4.5 million subscribers base across our markets and has facilitated collection of over USD 300M.
WE CREATE VALUE THAT DRIVES GROWTH
Products & Services
We create solutions that enhance your revenue generation potential, improve and ease your business process, reduce costs while improving your customer service experience.
Why choose us?
Team work. Innovative. Vast experience. Innovation
Service Cops is an innovative Fintech, ICT and BPO firm whose primary focus is to develop solutions that not only change how business sectors are operating but also create efficiencies and improve them. At a corporate level, Service Cops creates solutions that enhance firm’s revenue generation potentials, improve and ease their business processes and reduce costs while improving customer service experience. Service Cops has its own contact center infrastructure and provides support for all the innovations it brings to ensure continuity for all its customers.
Service Cops has already established key partnerships in the banking, finance and payments ecosystem within which it operates with key international market players and partners such as Neptune Software, MicroPay, over 10 major banks in the Ugandan industry and 3 major telecoms.
We consult for high-end technology implementation at clients’ sites or implementation of new technology according to the clients’ requirement or upgrading, enhancing the existing facilities in the clients end with the new technology integrated with the existing one.
