About us
Who We Are
Service Cops is a duo certified company in Quality Management ISO 9001:2015 and Information Security Management ISO/IEC 27001:2022. We deliver innovative solutions across Financial Technology, custom-built Enterprise platforms, and Business Process Outsourcing. Our expertise spans multiple industries in Uganda and internationally.
Service Cops has established strategic partnerships with over 20 commercial banks, 5 major payment aggregators, and several others across Africa. Our platform empowers over 25 million customers across our markets, processing collections exceeding $4B annually. By leveraging our extensive network, we enable seamless financial transactions, solidifying our position as a leading provider of innovative financial solutions.
Driving Business Growth Through Strategic Solutions
Products & Services
Our products and services focus on
- Enhancing revenue generation potential
- Process optimization and efficiency
- Cost reduction
- Customer experience improvement
Why choose us?
Team work. Innovative. Vast experience. Innovation
Service Cops is an innovative Fintech, ICT and BPO firm whose primary focus is to develop solutions that not only change how business sectors are operating but also create efficiencies and improve them. At a corporate level, Service Cops creates solutions that enhance firm’s revenue generation potentials, improve their business processes and reduce costs while improving customer service experience. Service Cops has its own contact center infrastructure and provides support for all the innovations it brings to ensure continuity for all its customers.
Service Cops has already established key partnerships in the banking, finance and payments ecosystem within which it operates with key international market players and partners such as Neptune Software, MicroPay, over 10 major banks in the Ugandan industry and 3 major telecoms.
We consult for high-end technology implementation at clients’ sites or implementation of new technology according to the clients’ requirement or upgrading, enhancing the existing facilities in the clients end with the new technology integrated with the existing one.
