Service Cops Ltd

When Innovation Matters

Our Financial Technology platforms and solutions are built on a service oriented architecture are created to solve everyday financial
related problems and add new value to the market place.

Our approach is to match exceptional individuals with companies to create exceptional customer experiences that feel in-house, not outsourced. Our teams are designed to help you scale, and drive revenue without sacrificing quality or efficiency.

Our team of dedicated engineers can craft unique enterprise platforms delivered on time to support your business. Our platforms are built on a service oriented architecture and are scalable.

For the last 10+ Years, the fountain of ours and our clients success has been an excellent customer experience. We take the time to learn what metrics matter most to your business and then align our team and workflows to meet you KPIs and exceed customer expectations. .

Our Journey And Track Record

For over 12 years, Service Cops a Pan African company, with Corporate Headquarters in Kololo, Kampala, Uganda has been creating leading, best-in-class Financial Technology and Business Process Outsourcing solutions serving telecom, finance and banking, insurance, education, media, hospitality, and agricultural sectors.

 

With its rich and diverse solutions typified around the consumer, Service Cops has grown into a diverse workforce of over 100 permanent employees that religiously serve our clients around the continent.

 

Service Cops partners with over 16 Commercial Banks (13 banks in Uganda), 5 Mobile Network Operators and multiple payment aggregators in East and Central Africa to drive increased revenue, customer excellence, and retention.

 

Service Cops Limited is an ISO9001:2015 and ISO/IEC 27001:13 certified company for Quality and  Information Security Management System (ISMS) respectively and has subsidiaries in Zambia, Rwanda, Kenya, Tanzania and Ethiopia.

 

12
Years of Experience
3M+
Number of Transactions
10BN+
Transaction Value